Blog
Self-Driving Vehicles: Will They Affect eCommerce?
Reduced fuel consumption, faster driving speeds, safer roads, and fewer costs; these are just some of the possible benefits attained by the advent of self-driving…
Global eCommerce Book
Our Global eCommerce Book examines the top 10 eCommerce markets around the world, compiling information on key demographic features, mobile commerce, major shopping days, industry…
7 Things to Know about B2B eCommerce
B2B eCommerce continues to be a hot industry topic, but what are some of the key 2016 B2B eCommerce trends both established and emerging B2B…
Cross-Border eCommerce – The Global Trend That’s Here to Stay
Our cross-border eCommerce whitepaper concentrates on the current and future growth of the cross-border retail industry, a trend that’s been gaining exceptional momentum in the…
B2B eCommerce Whitepaper – The Trillion Dollar Industry
Our B2B eCommerce whitepaper focuses on the current state of B2B eCommerce and how this trillion dollar industry is evolving and continues to innovate at…
Whitepaper: 16 Tips To Be Ready For Record eCommerce Sales
Viral trends can emerge in the blink of an eye and site traffic can increase exponentially in mere minutes. In this whitepaper, created in collaboration with hosting…
Consumers Driving Luxury eCommerce Trends
In years past, word of mouth and possibly a sprinkle of familial tradition were critical to product discovery. However, with the changes of time and…
Current Trends Among Millennials and Online Shopping
Born to a unique world of quickly-evolving technology, millennials (characterized as those aged 18 to 34, according to Social Lens Research) have defined a new…
11 Things to Know About Gender and eCommerce
Gender and online shopping have a unique relationship - a few years ago we discussed the differences between gender and eCommerce and found some pretty…
Infosheet: The Evolution of Commerce Through Consumer Behavior
Our new infosheet discusses "The Evolution of Commerce Through Consumer Behavior" and how consumer behavior continues to have a strong impact on the entire retail…
Creating and Optimizing Multi-Channel Loyalty Programs
Retail brands are always looking for ways to increase sales and retain customers. Long before the start of digital commerce, brands offered loyalty programs –…
5 Things to Know About Digital Payments
Fewer industries have evolved more over the past few years than the digital payment industry. From security chips in payment cards crossing the Atlantic and…
10 Specific 2015 eCommerce Trends to Watch For
The holiday season, successful for many online retailers, is now in the rear-view mirror. With 2015 officially under way, what should online retailers be on…
11 Things to Know About Canada eCommerce Growth
As the northern neighbors of the United States, online retail opportunities in Canada present a unique appeal to an array of different brands. Given some…
15 Things to Know About Alibaba and Its Global eCommerce Impact
The name Alibaba may not be a household name in the U.S. and Europe, but the Asian eCommerce giant is one of the largest global…
7 Tips to Increase eCommerce Conversion Rates
Online retailers are always looking for new and innovative ways to increase their conversion rates. From initiatives such as social log-in to responsive design, changing…
The Relationship between Online Retail and Age
A key component of a successful online retail business is understanding consumer behavior. One of the key distinguishers of consumer behavior is age – not…
10 Omni-Channel Trends in 2014
Omni-channel commerce, or uniting online and traditional brick-and-mortar channels and operations, finally became a reality for some retailers in 2013. Many retailers who currently do…
Understanding Payment and Account Security to Avoid Online Shopping Fraud
Security can be one of those things we don’t really think about until something bad happens. Recently in the retail industry, there have been several…
Understanding Singles Day Sales – The Chinese Cyber Monday
While Cyber Monday continues to be the biggest online shopping day in the United States, a new online shopping day has emerged in China that has…
Understanding eCommerce Subscription Services
Ordering online can be a time consuming process – your payment information may not be saved, you may have forgotten what products you previously ordered,…
Tactics for Success in Omni-Channel Commerce
Omni-channel commerce links together the physical and digital lives of brands. More and more, consumers are expecting to shop not only when they want but…
Understanding the Marketplace Fairness Act
In the past, we have documented online sales tax in the United States and the three tax Acts which were currently in the Senate, one…
Customer Ratings and Reviews – Benefit or Burden?
Historically, consumers have always talked to their friends and family about products and services. Does the baker around the corner have good bread? How do…
Understanding Gender and eCommerce
Men and women have shopped differently for generations, well before the first eCommerce store launched. While it’s easy to translate the differences in retail settings,…
Tactics to Stop & Prevent Cart Abandonment
Getting consumers to visit an eCommerce site is a task within itself – retailers spend thousands on e-mail marketing, SEM campaigns, and display advertising in…
Incorporating Augmented Reality into eCommerce Strategies
When making purchasing decisions at a retail location we often pick up the packaging of the item we’re interested in and examine it closely, looking…
Transitioning Brick and Mortar Concepts to eCommerce
With the release of the 2011 Internet Retailer Top 500 last week there certainly appears to be a buzz surrounding the eCommerce industry and the…
Using Online Content to Strengthen eCommerce
With the launch of the new kate spade new york site, many media outlets are focusing on the “Shop or Play” design of the site,…
Customer Care in the Smart Phone Era
In an era of tweets and text messages, real-time communication has changed the way people interact with one another. But does this mean retailers should…
Re-marketing in eCommerce
Advertisers and marketers are always looking for new ways to get their products in front of their audience and in 2010 a new marketing tactic…
The Always On Culture of PFS
Earlier this year, we were recognized with the 2009 Technology Supplier of the Year award from one of our longest standing clients, Riverbed. This award…
The Evolution and Success of Proactive Live Chat
Although live chat is certainly not a new service offered by eCommerce solution providers, most people often think of what is called “reactive” live chat,…
The LEGO Story and PFS
LEGO® brand products are beloved by millions of children all over the world. As the world’s 6th largest toy manufacturer, LEGO Group sells their products…