This summer has been full of exciting sporting events and, with that, increased demand amongst consumers for sportswear as they support their favorite personalities or strive to improve their own fitness. For brands with the capability to pivot and react…
Fueled by organic growth and new client implementations, PFS’ 2021 was highlighted by continued elevated order fulfillment volumes and high execution for its clients. Following a tumultuous 2020, the eCommerce market in 2021 brought its own set of unique challenges,…
The only certainty in retail over the last few years has been uncertainty. Whether it’s the associated effects of Brexit or the pandemic, retail has been hit hard. Brands are now facing a range of supply chain disruptions and shortages…
Following a “perfect storm” of COVID-19, HGV and labour shortages, as well as ongoing Brexit supply chain disruption in general, retailers and brands are expected to face one of the most chaotic and pressurized peak seasons yet, as the availability…
Throughout the summer season – to the excitement and rush of the pre-holiday peak - there are a number of retail events that can be anticipated by brands – but this isn’t always the case. While every effort is put…
Black Friday through Cyber Monday, 2020, was the first stress test of the capabilities retailers had put into place to address last year's anticipated crush of online orders and the corresponding avalanche of fulfillment challenges. As omnichannel retail BPO provider…
The fact that promotions can drive sales is probably as old as commerce itself. But in a digital-first, eCommerce world, the role of promotions has broadened. In addition to the affect on sales, promotions can also influence purchase timing which…
A look at our peak performance highlights emphasizes how a powerful trifecta of business continuity, adaptability and scalability equipped PFS clients to rise to the challenge over and over again in 2020. 2020 was a year that brought disruption of…
Following up on her previous guest post on preparing for holiday shopping online for the first time, Jamie Payne is back with a full report on this year's Black Friday shopping online. From the sound of it, we may have…
For many retailers, Brexit plans were derailed at the onset of COVID-19. Now, with just one month to go before the deadline, brands and retailers are painfully aware that time is running out. eCommerce retailers who have been preparing for…