2019 certainly came with its challenges – from ongoing political turbulence to the evolving demands of today’s customer. But, the outlook for retailers is not entirely bleak. In fact, eCommerce sales continue to drive retail forward, with recent reports suggesting…
Here we are, less than two weeks away from the start of a new decade. While we may not feel any different waking up on January 1, the beginning of 2020 signals an era of transition. From eCommerce operations to…
Consumers are increasingly expecting fast, affordable and on-trend, seasonal apparel at the click of a button – putting increased pressure on online retailers to deliver in ever-shortening time frames. This ‘fast fashion’ phenomenon continues to cause a significant shift within…
Shoppers across the US are in the holiday spirit this year. Consumer spending from the day before Thanksgiving to Cyber Monday exceeded $27 billion and, according to Adobe, they aren’t finished. A total of $143.8 billion is expected to be…
Whilst there continues to be growing level of negativity surrounding the future of our much-loved high street, it is not all doom and gloom. As a number of retailers shut up shop, an influx of brands that had previously only…
On the heels of shifting consumer preferences, global policy changes and a steady flow of cyber-attacks, the state of California has put into motion the most comprehensive consumer data protection to date. The California Consumer Privacy Act (CCPA), which goes…
Today, people who shop online expect a seamless shopping experience from first click to front door. That means not only good deals and seamless websites, but fast, on-time delivery, products that arrive in perfect condition and an easy returns process…
In the world of eCommerce, retailers are always looking for ways to cut down on costs and improve their fulfillment operations. To stay ahead, they must adapt to both macro and micro shifts within the industry. With the ongoing US-China…
The UK is currently pegged as the third largest market for e-commerce trade in the world. In fact, new figures show that Britain has become a favorite online supermarket for shoppers across the EU, with 32% of Germans surveyed saying…
eCommerce Packaging Needs Work eCommerce return shipments in the U.S. totaled $32 billion during the 2018 holiday season. An estimated 20-30% of those returns were due to damages, more than double that of traditional retail returns. In spite of the…