In today's competitive business landscape, white-glove service is a pivotal strategy for brands to distinguish themselves and elevate the customer experience. It provides customers with a personalized and luxurious experience, ensuring that they feel exceptionally well taken care of, and…
With inflation and the cost-of-living crisis taking its toll across the globe, the combination of macroeconomic conditions and access to a growing eCommerce market has acted as a catalyst for cross-border growth. According to a recent survey, consumers are now…
In today's world, navigating through uncertain times has become the new normal. With the ongoing cost of living crisis and unpredictable inflation rates, it is more important than ever that retailers, especially independents, embrace brand ownership in the order fulfillment…
A solid understanding of how to track jewelry inventory is a critical component to establishing a successful eCommerce operation for your jewelry and accessories product line. Whether you offer fine, demi-fine or fashion jewelry and accessories, the small size and…
Continuing our series on the unique requirements for selling jewelry and accessories online, this blog looks at how to properly secure your jewelry eCommerce operation. The importance of security in providing positive customer experiences that are reflective of your brand’s…
With so many options for purchasing jewelry and accessories online, what factors drive a customer to choose your brand over another? And how do you ensure customers return for more after an initial purchase? Across websites, social commerce and, increasingly,…
The TikTok generation is also the sustainability generation, and these consumers are concerned about their future. Gen Z shoppers are more informed about what sustainability should look like in practice and retailers are striving to keep up. As consumer demand…
Baseline expectations for sustainable eCommerce practices are rapidly increasing, as concern for reducing carbon footprint grows amongst consumers. Our latest Conscious Commerce report, The Green Dilemma: The Disparity Between Consumer and Retailer Perceptions, confirms that retailers are feeling the pressure;…
The PFS team has done it again. Breaking the record for the third year in a row, 2022 will go down for the most order fulfillment volume handled at PFS in a year. But that’s far from the full story…
In part one of our forecasting series, we discussed some of the basics of forecasting within the eCommerce industry and the importance of accuracy. So, what happens if a forecast is inaccurate and what are some ways that retailers and…