Infographic: Chatbots are Here to Stay

With human-like features and a wait-free route to customer service, chatbots create dependable brand relationships with their audience. In our last chatbot post, we learned that over 30,000 bots have been used in Facebook Messenger alone – that’s just the tip of the iceberg with competitors like Kik, WeChat, WhatsApp, Google, and Amazon Alexa following suit (to name a few).

See the four reasons why chatbots are excelling in the commerce space – and why the chatbot conversation is far from being over: